Privacy Statement
1.1. Protection of Privacy
Protecting the privacy and security of our clients’ personal and financial information is one of our top priorities. This Privacy Statement outlines how we collect, protect, and use your information. By opening an account or using our website, you consent to the collection and use of your personal information as described in this Privacy Statement.
1.2. Data Controller
For the purposes of the Data Protection Acts, 1988 and 2003, the data controller is Avan Trade (“we”, “us”, “our”).
2. COLLECTION OF PERSONAL INFORMATION
2.1. Information Collection
We collect information required to open an account, perform business transactions, and protect your assets and privacy. This helps us assess your needs and preferences.
2.2. Information Collected
We collect directly from you the necessary details to communicate with you, such as your name, mailing address, phone number, email, and other identifying details. Additionally, we collect demographic information (e.g., birth date, education, occupation) and transaction-related data. We also evaluate your trading experience, annual income, and approximate net worth to assess your financial position.
3. USAGE OF PERSONAL INFORMATION
We use your personal information only to provide you with quality service and ensure security. For example, we may use it to verify your identity, establish and manage your account, issue your account number and password, and contact you regarding your account. This information helps us enhance our services, customize your experience, and inform you about relevant products, services, or promotions.
4. OUR AFFILIATES AND PARTNERS
We may share your information with affiliates if needed to provide you with the products or services you have requested, or if you participate in joint marketing programs. We may share your data to help partners better understand your needs and provide services that may be relevant to you. The use of your information is restricted to the purposes related to the partner’s service offering.
5. NON-AFFILIATED THIRD PARTIES
5.1. Information Sharing
We do not sell, license, lease, or disclose your personal information to third parties except in the circumstances outlined below.
5.2. Legal Disclosure
We may disclose your information to third parties when required by law or to regulatory, law enforcement, or government authorities. This may also include situations where it is necessary to protect our rights or property.
5.3. Service Providers
To improve our services, we may hire other businesses to assist with tasks such as account processing, order fulfillment, customer service, or data collection. Your information may also be stored and processed outside the European Economic Area (EEA), including in the United States. All third parties must handle your personal information with similar levels of protection.
6. SECURITY
6.1. Data Protection
Your information is stored securely on our servers, and payment transactions are encrypted using SSL technology. If you’ve been assigned a password for accessing our website, it is your responsibility to keep it confidential.
6.2. Transmission Security
Although we take steps to secure your data, please note that no data transmission over the internet can be guaranteed to be completely secure. We do our best to protect your information, but any data you transmit is at your own risk.
7. RESTRICTION OF RESPONSIBILITY
If you choose to purchase services from another company, any personal information you provide to that company will be governed by their privacy policies, not ours. We are not responsible for the privacy practices of other sites linked to from our website.
8. MARKETING
8.1. Promotional Communication
We may use your information to contact you about products or services that may interest you. This contact may be through mail, phone, or electronic means (email, SMS).
8.2. Existing Customers
If you’re an existing customer, we may contact you with information about products or services similar to those you’ve previously purchased.
8.3. Opting Out
You can opt out of receiving marketing communications at any time. Simply update your preferences or contact our Client Services team.
9. USE OF “COOKIES”
9.1. Cookies for Security and Performance
We use cookies to help secure your trading activities and enhance the performance of our website. Cookies do not contain personal or account information but help recognize users who have logged in.
9.2. Third-Party Advertising
We may share website usage data with reputable advertising companies for targeted advertisements. These companies may use web beacons (clear gifs) to track pages you visit, but this information is not personally identifiable.
10. YOUR RIGHTS
You have the right to request a copy of the information we hold about you. A small fee (up to €5.00) may apply. You may also request corrections to any inaccuracies in your data or restrict certain uses of your information.
11. CHANGES TO THIS PRIVACY STATEMENT
We may update this Privacy Statement from time to time. When changes are made, the revised statement will be posted on our website, and you will be notified. By using our services, you agree to the updated Privacy Statement. If you have any questions not addressed here, please contact our Client Services team.
This Privacy Statement ensures the protection of your personal data and outlines our commitment to safeguarding your privacy.